Accessibility Statement

NICHE Health Project (Cork) CLG is committed to making its website accessible to as many people as possible, including people with disabilities, older people, people using assistive technologies, and people accessing the website on different devices.

We want everyone to be able to access information about NICHE Health Project, NICHE Community Garden, NICHE Men’s Shed, Social Prescribing Northside Cork City, Hollyhill Knocknaheeny Family Centre, weekly groups, community supports, contact information, resources and downloads without unnecessary barriers.

Our Accessibility Commitment

NICHE Health Project aims to provide a website that is clear, inclusive and usable for all visitors.

We aim to make sure that users can:

• read and understand website content clearly,
• navigate the website as easily as possible,
• access the website on desktop, tablet and mobile devices,
• use the website with assistive technologies where supported,
• find contact details, service information and community resources,
• request information in an alternative format where needed,
• contact NICHE if they experience difficulty accessing any part of the website.

Accessibility Standard

NICHE Health Project aims to make this website accessible and usable for as many people as possible.

The website has been developed with reference to the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA, where practical and appropriate.

Accessibility is reviewed as part of ongoing website maintenance, content updates and future website improvements.

Accessibility Features on This Website

The NICHE website includes several features intended to support accessibility and usability:

• responsive design for desktop, tablet and mobile devices,
• clear page structure and navigation menus,
• descriptive page headings and section headings,
• readable content written in plain language where appropriate,
• meaningful link text where possible,
• alternative text for meaningful images where available,
• keyboard-accessible links and navigation where supported by the website theme and plugins,
• contact details provided in multiple formats, including phone, email and address,
• downloadable documents and resources available from the Resources & Downloads section,
• contact form for general queries, feedback, complaints, volunteering and work-related enquiries.

Known Accessibility Limitations

We are aware that some parts of the website may not yet be fully accessible. These may include downloadable documents, embedded third-party content, older visual content, social media content and some interactive website features.

We will continue to review and improve these areas as part of ongoing website maintenance.

Downloadable Documents

Some PDF documents, annual reports, referral forms or downloadable files may not fully meet current accessibility standards. This may include older documents or third-party documents that were not originally created in an accessible format.

If you need a document in an alternative format, such as plain text, large print or a more accessible digital version, please contact us and we will assist where possible.

Third-Party Content and Embedded Services

The website may include or link to third-party services such as:

• Google Maps,
• Facebook,
• Instagram,
• WhatsApp,
• embedded social media feeds,
• external support organisations,
• downloadable documents hosted or created by third parties.

While we try to use accessible content and services where possible, NICHE Health Project does not have full control over the accessibility of external platforms or third-party embedded content.

If you experience difficulty using third-party content linked from our website, please contact us and we will try to provide the information in another way.

Forms and Interactive Elements

The website includes contact and referral-related forms. We aim to keep these forms clear and usable, but some form elements, validation messages, anti-spam checks or third-party form features may not always work perfectly with every assistive technology.

If you cannot complete a form online, you can contact NICHE directly by phone or email and we will help you access the service or information you need.

Images, Icons and Visual Content

We aim to provide alternative text for meaningful images. Some decorative images, icons or older visual content may still need review.

We will continue improving image descriptions and removing unnecessary accessibility barriers from decorative or non-essential visual elements.

Social Media Content

Social media posts displayed or linked from the website may include content from external platforms. Captions, image descriptions, video captions or accessibility features may vary depending on the original post and the platform used.

Where possible, we will continue to improve the accessibility of social media content connected with the website.

Ongoing Accessibility Improvements

NICHE Health Project treats accessibility as an ongoing responsibility rather than a one-time task.

We will continue to improve the website by:

• reviewing page structure, headings and navigation,
• improving alternative text for images,
• checking forms for accessibility and usability,
• reviewing downloadable documents and providing alternatives where needed,
• improving colour contrast and readability where required,
• checking third-party embedded content where practical,
• improving accessibility during website updates and future development work,
• responding to feedback from users who experience accessibility barriers.

Feedback and Contact Information

We welcome feedback on the accessibility of this website.

If you find an accessibility problem, need information in another format, or have difficulty using any part of the website, please contact us:

NICHE Health Project (Cork) CLG
HSE Buildings
Harbour View Road
Knocknaheeny
Cork T23 XY16
Ireland

Phone: +353 (0) 21 4300135
Email: info@nicheonline.ie

When contacting us, please include:

• the web page or document you were trying to access,
• a short description of the problem,
• the format you need, if you are requesting an alternative version,
• your contact details if you would like us to reply.

We aim to respond to accessibility feedback within 7 business days.

Statement Review

This statement will be reviewed annually, or sooner if significant changes are made to the website.

The "Last updated" date is at the top of this page.